Retainer Based Secondment
A friend at a time in need
Full Suite of Crisis Management and Emergency Support
Facing a Crisis? Find Immediate Support.
Life can throw unexpected challenges your way. When you’re facing a crisis, knowing where to turn can make all the difference. Our crisis support function is designed to provide you with immediate help and to talk you through a full range of solutions. We will listen, to understand, and offer alternatives and additional ideas for realistic pathways forward. We maintain strict confidentiality for all clients.
Guiding You Through the Storm.
Navigating a crisis can be overwhelming at critical moments. We’re here to provide additional minds with guidance and practical advice to help you find a path forward. Whether you’re dealing with an impact to people, environment, assets or your reputation, we will provide the insights to help you navigate difficult situations online or in person.
Connecting You to Essential Resources.
We can do this in times of peace by sitting down with you and performing a risk assessment of potential arising challenges from shipping and Trumpenomic tariff disruptions to human-made or natural disasters. Our goal is to help you discover blindspots and also provide immediate support when you are in the midst of difficult situation. Whether it is the longer-term planning or or urgent crisis management, we will be in the arena to guide you all the way. With our range of regional partners, we can link your people with mental health professionals, emergency services, and vital community resources that can offer ongoing assistance and support as you navigate your situation.
Full Suite of Communications Support
Communications Back Office Function
Ever wonder how some messages reach you seamlessly across different platforms? It’s all powered by a dedicated Communications Back Office (CBO). Think of it as the central hub where the essential work happens to ensure your communications are effective, consistent, and impactful. While you might not directly interact with our team, they are more than happy to be unsung heroes behind the scenes, making sure everything runs smoothly to support your success. All areas including but not limited to advertising, marketing, media relations, copywriting, social media and website management are available.
Here’s a are the key functions for your Communications Back Office:
1. Content Management & Distribution: Getting the Right Message to the Right Place
- Centralized Organization: We manage all our communication materials – from press releases and social media posts to website content and marketing collateral – in a central system. This ensures everyone has access to the latest and approved information.
- Multi-Channel Distribution: Our team coordinates the delivery of our messages across various channels, ensuring they are formatted correctly and reach the intended audience, whether it’s through email, social media platforms, your website, or traditional media outlets.
- Scheduling & Planning: They work ahead, scheduling content releases and campaign deployments to maximize impact and ensure timely delivery.
2. Media Relations Support: Building and Maintaining Connections
- Media Database Management: Our back office maintains a comprehensive database of media contacts, including journalists, bloggers, and influencers relevant to your work. This helps us reach the right media outlets with our news and stories.
- Press Material Preparation: We assist in drafting, editing, and distributing press releases, media kits, and other materials needed for media outreach.
- Monitoring & Analysis: Our team tracks media coverage and mentions, providing valuable insights into how our messages are being received and identifying opportunities for further engagement.
3. Digital Platform Management: Keeping Your Online Presence Strong
- Website Updates & Maintenance: We support the upkeep of your website, ensuring content is current, accurate, and user-friendly. This includes managing content updates and basic technical maintenance.
- Social Media Support: The back office assists with the operational aspects of our social media presence, including content scheduling, basic community management support, and performance tracking.
- Email Marketing Operations: We manage the technical aspects of your email campaigns, including list management, deployment, and performance analysis.
4. Data & Analytics: Measuring Our Impact and Informing Future Strategies
- Performance Tracking: The team collects and analyzes data from various communication channels (website analytics, social media engagement, media mentions, email campaign results).
- Reporting & Insights: We generate reports that provide valuable insights into the effectiveness of your communication efforts, helping us understand what resonates with your audience and where you can improve.
- Data Management: Ensuring the accuracy and integrity of your communication data is a key function, allowing for informed decision-making.
5. Administrative & Logistical Support: Ensuring Smooth Operations
- Budget Management: The back office often assists with tracking expenses and managing budgets related to communication activities.
- Vendor Management: We can handle administrative tasks related to external vendors, such as graphic designers, printers, or media monitoring services.
- Documentation & Archiving: We maintain organized records of communication materials and activities crucial for compliance and future reference.
*Rapid deployment available in Bahrain, Kuwait, Oman, Pakistan, Qatar, Saudi Arabia, and United Arab Emirates